Return Policy

Return Policy

At Green Perfumers, we strive to provide you with the best possible shopping experience. If for any reason you’re not satisfied with your purchase, we offer a flexible return policy.

Eligibility for Returns
To be eligible for a return, the following conditions must be met:

• Unused and Unopened: The product must be unused, unopened, and in its original packaging.
• Within 7 Days: Returns must be initiated within 7 days of delivery.
• Original Receipt: A copy of the original receipt or order confirmation must be provided.

Return Procedure
To initiate a return, please follow these steps:

• Contact Us: Reach out to our customer service team via phone, email, or website contact form.
• Provide Order Details: Share your order number, reason for return, and any other relevant details.
• Return Shipping: Ship the product back to us at the address provided by our customer service team.
• Refund Processing: Once we receive the returned product, we’ll process your refund within 3-5 business days.

Refund Options
Refunds will be issued in the original payment method. You can choose from the following refund options:

• Full Refund: Receive a full refund for the returned product.
• Exchange: Exchange the product for a different fragrance or size.
• Store Credit: Receive store credit for the returned product, redeemable on future purchases.

Exceptions
The following products are not eligible for returns:

• Special Orders: Custom or special orders are final sale.
• Discounted Products: Products purchased during sales or promotions are final sales.

Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact us:

• Main store: G61, GUL TIJARAH MALL M.A JINNAH ROAD Karachi
• Phone Number: +92 326 8954943
• Email: greenperfumers.store@gmail.com
• Website: https://greenperfumers.com/

Thank you for shopping at Green Perfumers